Privacy Policy

This Privacy Policy describes how Dog Mama LLC, dba My Dog Mama, ("we", "us", or "our") collects, uses, and discloses personal information collected from visitors ("you" or "your") of our website.

Last Updated: 9/17/2024

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1. Personal Information We Collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may collect the following personal information from you when you use our website or interact with us:

• IP address

• Client’s name

• Email address

• Phone number

• Mailing address

• Dog's name

• Pictures/videos of dogs and owners

• Dog's behavioral issues

• Desired training dates

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2. How We Collect Personal Information

We collect personal information from you when connect to Dog Mama LLC's website, when you voluntarily provide it to us through our appointment booking form, phone calls, email interactions, or in person training sessions.

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3. Purpose of Collecting Personal Information

1. To provide and operate the Services.

2. To provide our Users with ongoing customer assistance and technical support.

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services.

5. To comply with any applicable laws and regulations.

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4. Sharing of Personal Information

We may share your personal information with third parties such as but not limited to Wix.com, Meta, and Google Analytics.

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5. Storage and Protection of Personal Information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. We store your personal information within our suite of Google business tools. We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

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6. Cookies and Tracking Technologies

We value your privacy and want to be transparent about how we use cookies and other tracking technologies. This Cookie Policy explains what cookies are, how we use them, and how you can control your preferences.

What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. These files help websites function efficiently, improve your browsing experience, and deliver relevant advertisements based on your interests.

How We Use Cookies

We use cookies for several purposes on our website, including:

• Essential Cookies: These cookies are necessary for the operation of the website and enable basic functions like page navigation and access to secure areas.

• Performance and Analytics Cookies: These cookies help us understand how visitors interact with our site by collecting and reporting information anonymously. This allows us to improve our website’s performance and your experience.

• Functionality Cookies: These cookies enable the website to remember your preferences (such as your login information and language selection) and provide enhanced features.

• Targeting and Advertising Cookies: We use advertising cookies to deliver ads relevant to you. These cookies track your online activity and allow us to serve personalized ads based on your browsing behavior. Our website uses ad services provided by third-party platforms such as Google Ads and Meta Ads (Facebook, Instagram). These platforms may also place cookies on your device to track your interactions with our website and other websites for targeted advertising purposes.

Third-Party Cookies

We partner with third-party service providers, including Google and Meta, for advertising and analytics purposes. These third parties may set cookies on your device to collect information about your activity on our website and other websites. This data is used to:

• Measure the effectiveness of our advertising campaigns

• Deliver relevant ads to you based on your browsing habits

• Analyze traffic and user behavior on our website

For more details on how these third-party providers use cookies, please review their cookie policies:

• Google’s Cookie Policy

• Meta (Facebook/Instagram) Cookie Policy

Managing Your Cookie Preferences

You have the right to accept or reject cookies. When you visit our website for the first time, you will be prompted to set your cookie preferences. You can change your preferences at any time by clicking the "Cookie Settings" link available in the footer of our website.

Additionally, most web browsers allow you to control cookies through your browser settings. You can choose to block or delete cookies, but doing so may affect the functionality of the website.

Opting Out of Targeted Advertising

If you wish to opt out of targeted advertising, you can do so by adjusting your ad settings on Google and Meta or by using the following tools:

• Google Ads Settings: https://adssettings.google.com

• Meta Ad Preferences: https://www.facebook.com/settings?tab=ads

• Network Advertising Initiative: http://www.networkadvertising.org/choices/

• Digital Advertising Alliance: http://optout.aboutads.info

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please revisit this page periodically to stay informed about how we use cookies.

 

7. Accessing, Updating, and Deleting Personal Information

You may request to access, update, or delete your personal information by emailing us at info@mydogmama.com.

 

8. Compliance with Privacy Regulations

We comply with applicable privacy laws and regulations, including those of South Carolina and Indiana.

 

9. Children's Information

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

 

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated Privacy Policy on this page.

 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@mydogmama.com.